FAQ
Created on 1 September, 2024 • Resources • 3 minutes read
Frequently Asked Questions
1. What is Biolinks?
Biolinks is a platform that allows you to create a personalized landing page with multiple links. It's perfect for consolidating all your important links in one place, whether you're an influencer, brand, business, or individual.
2. How do I create a Biolink page?
Creating a Biolink page is easy! Simply sign up for an account, log in, and follow the guided setup to create your first Biolink page. You can add links, customize the design, and manage your page directly from the dashboard.
3. Can I customize the design of my Biolink page?
Yes, you can fully customize your Biolink page. You can change the background, fonts, colors, and even add your logo. This allows you to create a page that reflects your personal or brand identity.
4. How many links can I add to my Biolink page?
The number of links you can add depends on the plan you choose. Our free plan allows a limited number of links, while our premium plans offer unlimited links and additional customization options.
5. Is Biolinks mobile-friendly?
Absolutely! Biolinks pages are designed to be fully responsive, meaning they look great on any device, whether it's a smartphone, tablet, or desktop.
6. Can I track the performance of my Biolinks?
Yes, our platform includes analytics tools that allow you to track the performance of each link. You can see how many clicks each link gets, where your traffic is coming from, and other valuable insights.
7. How do I upgrade to a premium plan?
To upgrade to a premium plan, log into your account, go to the billing or pricing section, and select the plan that best fits your needs. Follow the instructions to complete the upgrade.
8. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and PayPal. All transactions are processed securely.
9. Can I use my own domain with Biolinks?
Yes, with a premium plan, you can connect your own custom domain to your Biolink page, giving you a branded URL that matches your business or personal brand.
10. How do I reset my password?
If you’ve forgotten your password, click the "Forgot Password?" link on the login page and follow the instructions to reset it via email.
11. Is there a free plan available?
Yes, we offer a free plan that includes basic features. You can always upgrade to a premium plan if you need more features and customization options.
12. How can I delete my Biolink page?
To delete your Biolink page, log into your account, go to the page settings, and select the option to delete. Please note that this action is irreversible.
13. How do I contact customer support?
If you need assistance, you can contact our customer support team by emailing us at support@biolinks.e-businessexpert.com or using the contact form on our website.
14. Can I use Biolinks for my business?
Yes, Biolinks is ideal for businesses, brands, influencers, and individuals who want to consolidate multiple links in one place. It’s great for social media bios, email signatures, and more.
15. What happens if I downgrade from a premium plan to a free plan?
If you downgrade to the free plan, your Biolink page will remain active, but you may lose access to certain premium features and the ability to add more links. Make sure to adjust your page before downgrading.
16. Are there any content restrictions on Biolinks?
Yes, our platform has content guidelines that prohibit certain types of content, including illegal, explicit, or offensive material. Please review our Terms and Conditions for more details.
17. Can I share my Biolink page on social media?
Absolutely! Biolinks pages are designed to be easily shareable across social media platforms, making it simple to direct your followers to your most important links.
18. How do I edit my Biolink page?
You can edit your Biolink page at any time by logging into your account, navigating to your dashboard, and selecting the page you wish to edit. Make your changes and save them to update your page.
19. What happens if I delete a link from my Biolink page?
If you delete a link, it will be permanently removed from your Biolink page. You can add it back later if needed, but any previous analytics data for that link will be lost.
20. Can I embed videos or other media on my Biolink page?
Yes, with our premium plans, you can embed videos, audio, and other media directly onto your Biolink page to enhance its functionality and appeal.
Need More Help?
If you didn’t find the answer to your question, feel free to reach out to our support team at support@biolinks.e-businessexpert.com. We’re here to help!